Frequently Asked Questions
Our candles are made from proprietary wax blends that include coconut, palm, paraffin, and bee’s wax.
Our wicks are 100% cotton and contain no traces of lead.
Our candles contain essential, natural, and synthetic oils.
Vegan & Cruelty free
Yes, our candles are 100% vegan friendly and cruelty free, as they do not contain any animal products, nor have they been tested on animals.
When a candle tunnels, it is likely that the candle has not been burning long enough for the wax to pool from edge to edge.
If the candle has begun to tunnel, burn the candle for 3-4 hours to allow the candle to self-correct. Continue to burn in 3-4 hour increments until the candle self- corrects.
Soot is a natural occurrence for any candle. If your candle is continuously releasing soot, it can be the result of carbon build-up on the wicks, not trimming the wicks of the candle, over-burning the candle, or burning the candle in an area that is receiving a draft from a vent.
If you are experiencing excessive soot, try trimming your wicks to 1/8’’, moving your candle to another location, or extinguishing your candle if it has been burning for more than 3-4 hours
Fragrance is subjective, and some fragrances are stronger than others. Try to move the candle to another location.
Single wick candles for smaller rooms, double wick candles for medium sized rooms, and triple wick candles for larger rooms.
Wax and fragrance can occasionally clog the wick.
Extinguish the flame, wait for the candle to cool, trim the tip of the wick, then twist the wick with your fingers to loosen the fibers in the wick. This will allow for the fragrance and wax to more freely absorb through the wick.